Return and Refund Policy

Welcome to Care and Cure Nutraceuticals, where your wellness journey matters most to us. We understand that occasionally a product may not meet your expectations, and we are here to ensure your satisfaction. Please review our return and refund policy carefully to understand how we can assist you.

Overview: Your satisfaction is our priority. Our return and refund policy extends for 30 days from the date of purchase. If 30 days have passed since your purchase, we regret that we cannot offer a full refund or exchange.

To be eligible for a return, your nutraceutical supplement must be unused, undamaged, and in its original condition and packaging. Please note that certain products, such as perishable goods, are exempt from return.

Non-returnable items include:

  • Opened or partially used supplements
  • Perishable goods

To process your return efficiently, kindly provide a receipt or proof of purchase. Please refrain from returning your purchase directly to the manufacturer.

Partial Refunds: We may offer partial refunds in specific cases, such as items showing signs of use or those returned beyond the 30-day window.

Refunds: Upon receiving and inspecting your return, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and the credit will automatically be applied to your original method of payment within a designated timeframe.

Late or Missing Refunds: If you have not yet received your refund, please first check your bank account. Following this, contact your credit card company and bank. Should you still require assistance, please reach out to us at {info@careandcure.co.uk}.

Sale Items: Sale items are non-refundable. Only regular priced items may be refunded.

Exchanges: We only replace items if they are defective or damaged. Should you require an exchange, please email us at {email address} and send your item to the provided physical address.

Gifts: If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver.

Shipping Returns: To return your product, please mail it to the provided physical address. You will be responsible for covering the shipping costs, which are non-refundable. For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance.

For further inquiries or assistance concerning refunds and returns, please contact us at {info@careandcure.co.uk}. We are committed to ensuring your satisfaction and providing the support you need along your wellness journey.

Thank you for choosing Care and Cure Nutraceuticals. Your health and wellness are our top priorities.